Fresh Supermarket
Project Overview:
Fresh Supermarket required a comprehensive eCommerce solution that not only enhances the user experience but also integrates with a custom-built CRM system and supports a cashless WhatsApp-based ordering and delivery platform.
Deliverables:
- eCommerce Website:
- Design and Development: Created a user-friendly and responsive eCommerce website integrated into their WordPress platform. The site supports both desktop and mobile views, ensuring a seamless shopping experience across all devices.
- Features: Implemented features such as fresh stock updates, home delivery options, cash on delivery, and WhatsApp accessibility for customer convenience.
- Bespoke CRM Integration:
- Custom CRM Development: Developed a bespoke CRM tailored to Fresh Supermarket’s specific operational needs. This CRM manages customer data, order processing, inventory management, and delivery logistics.
- WhatsApp-Based Ordering and Delivery: Integrated a completely cashless WhatsApp-based ordering and delivery system. This feature allows customers to place orders and receive delivery updates via WhatsApp, streamlining the purchasing process and enhancing customer service.
- Backend Integration: The backend integration ensures real-time synchronization between the eCommerce platform and the CRM. This includes automatic order updates, inventory management, and customer communication, providing a seamless and efficient workflow.
Why Choose 2tinteractive.com for Your eCommerce and CRM Integration Needs: Choosing 2tinteractive.com as your partner ensures you receive a tailored solution that addresses your unique business requirements. Our expertise in developing integrated eCommerce platforms and bespoke CRM systems guarantees an enhanced customer experience, streamlined operations, and improved business efficiency. With a focus on innovation and user-centric design, we deliver solutions that drive growth and customer satisfaction.